Question 1

Is UmrahPackages.lk a travel agency?

Accepted Answer

No. We're a comparison platform — we list Umrah packages from verified Sri Lankan travel agencies so you can compare them in one place. We don't organize trips or process payments ourselves.

Question 2

Do you charge a booking fee?

Accepted Answer

No, browsing and comparing packages is completely free, and we don't add any commission on top of the agency's price. You pay the agency directly, at their listed price.

Question 3

How are agencies verified?

Accepted Answer

Every agency is reviewed by our team before being listed, and accounts start disabled until that review is complete. Trust badges like Gold Verified and Premium Partner are assigned only by our Super Admin team — they can't be purchased.

Question 4

How do I actually book a package I find on UmrahPackages.lk?

Accepted Answer

Open the package you're interested in and use the WhatsApp or phone button to contact the agency directly. From there, booking works exactly as it would if you'd called them yourself.

Question 5

Can I negotiate the price shown?

Accepted Answer

Prices listed are set by each agency. Whether there's room to negotiate (for group bookings, for example) is entirely between you and the agency.

Question 6

What if a package listing looks outdated or wrong?

Accepted Answer

Please let us know via the Contact page — we'll follow up with the agency. Agencies are responsible for keeping their own listings current.

Question 7

How do I list my agency's packages?

Accepted Answer

Visit the For Agencies page and get in touch — after a quick verification, your account is enabled and you can add packages, photos, and brochures yourself from your dashboard.

Question 8

Is listing free?

Accepted Answer

Yes — unlimited package listings, with no commission on bookings, ever.

Frequently Asked Questions

About the platform

Booking a package

For travel agencies